The website www.oliveslife.shop is an online store selling food, cosmetics & beverages via the Internet under the name KAPLANI AFOI L.P. – OLIVE’S LIFE with headquarters at Thesi Xiropotamou 0, 63085 Polychrono Halkidiki with VAT Number 802426686 and email address info@oliveslife.shop

The following terms and conditions will apply to the use of the online store with the Olive’s Life brand located at www.oliveslife.shop. Each user who enters and transacts or uses the services of the online store (hereinafter referred to as “visitor” and/or “user” or “customer” depending on whether he is limited to visiting the store only or orders and sells products and services) is deemed to consent to and unconditionally accept the below terms set forth herein, without any exception. If a user does not agree with these terms, then he must refrain from visiting, using the website as well as from any transaction or use of the services of the online store.

Olive’s Life reserves the right to freely modify or revise the terms and conditions of use and transactions from the online store, whenever it deems necessary, it also undertakes the obligation to update the website, for any change or addition to these terms. It also reserves the right, at any time, to change, adapt or stop any individual operation of this website. Contracts through the online store are drawn up in the Greek & English language.

www.oliveslife.shop is committed to the accuracy, truth and completeness of the information listed in the online store, regarding the identity of the company as well as the transactions provided through the online store. The company, in the context of good faith, is not responsible and is not bound by electronic data entries that were made by mistake or mistake cause of common experience and is entitled to correct them whenever it becomes aware of their existence.

Secure Transactions

oliveslife.shop is committed to ensuring the security and integrity of the data it collects about the users of its website. oliveslife.shop has adopted procedures that protect the personal data that users submit to its website or provide to it by any other means (e.g. by telephone). These procedures protect user data from any unauthorized access or disclosure, loss or misuse, and alteration or destruction. All payments made using a card are processed through Piraeus Bank’s electronic payment platform. Encryption is a way of encoding information until it reaches its intended recipient, who will be able to decode it using the appropriate key.

Access to your personal data is granted only to the staff or direct partners with the Company who are required to have such information for the service of the orders. In the event of a data breach containing personal data, the Company will comply with applicable law regarding notification of the breach.

Shipping Information

On back-order – Products on back order are those that aren’t currently in Stock, therefore the value “On backorder” is shown above the button of “Add to Cart”. “In Stock” products are in stock or available in our warehouse, while products marked as “On backorder” are not available, so they will need to be ordered from our suppliers and may be produced specifically for you. The estimated delivery time of “On backorder” products could be extended up to the 5-10 business days, including national holidays and other celebrations.

Gathering Information

oliveslife.shop designed its website so that its users can visit it without having to reveal their identity unless they wish to. Visitors to our website are asked to provide us with their personal data only in the event that they want to order product(s), register on our website and/or send an email to oliveslife.shop.

Use of Information. oliveslife.shop collects four types of information about users: (1) data that the user gives us when registering as a customer, (2) data that the user gives us in order to execute their order from oliveslife.shop, (3) data that the user gives us in contest entries that take place from time to time, (4) data that the user gives us for activating telephone and internet services, (5) data that the user gives us when connecting through another platform ( ios, android, Facebook, Google apps). When filling out any order form on our website, you will be asked for your full name, address, postal code of your area, email address, telephone number, credit card details, payment method for the order. In addition, you may be asked for more specific information, such as shipping and delivery details of an order. oliveslife.shop makes use of the information you give us during the electronic submission of the form, in order to contact you regarding (i) the delivery of the order to your place, (ii) to confirm and identify the customer in any necessary case, (iii) for new or alternative products offered by oliveslife.shop, (iv) special offers of oliveslife.shop, (v) activation of telephone or internet service, (vi) receipt of gifts after a competition draw. You have the possibility to choose whether or not you want to receive such communications from oliveslife.shop by sending your request via e-mail to the email address info@oliveslife.shop

Access to Information. Every order fulfillment requires the collection of personal information, to deliver or reserve an order. Also, the use of a credit card, for the charge of which identification documents of the legal owner are required the first and only time, is guaranteed in every case. Any supporting document and document that certifies and declares the customer’s identity remains strictly confidential and is checked only by the responsible department of oliveslife.shop. Your submission of your personal data means that you consent to this data being used by oliveslife.shop employees for the reasons mentioned above. oliveslife.shop requires its employees and the maintainers of its website to provide its user-clients with the level of security mentioned in this Privacy Statement. Under no other circumstances can oliveslife.shop share your personal information with others without your prior consent.

INFORMATION ABOUT COOKIES

Cookies are small files that are sent and stored on the user’s computer. Each of the cookies is read exclusively by the server that created them. Cookies do not record your system profile or collect information from your hard drive. www.oliveslife.shop uses cookies to recognize you as our frequent customer and so that you do not have to re-enter information every time you make a transaction. In contrast, www.oliveslife.shop does not use cookies to store credit card numbers, addresses or any personal information.

Your legal rights

The following list contains information about your legal rights under applicable data protection laws:

The Right to Withdraw Consent: Where the processing of personal data is based on your consent you may withdraw this consent at any time.

The Right to Rectification: You can ask us to correct the personal data that you concern. We make reasonable efforts to keep your personal data in our possession or control and used on an ongoing basis, accurate, complete, current and relevant, based on the most recent information available to us. You also have the possibility to check and correct your personal data by logging into the personal account you have at oliveslife.shop.

The Right to Restriction: You can ask us to restrict the processing of your personal data if

– You dispute the accuracy of your personal data for the period it will take us to verify the accuracy,

– The processing is unlawful and you request the restriction of processing instead of the deletion of your personal data.

The Right to Erasure: You can ask us to erase your personal data where – the personal data is no longer necessary in relation to the purposes for which it was collected or processed.

The Right to Object: You can object – at any time – to the processing of your personal data due to your particular situation, provided that the processing is not based on your consent but on our legitimate interest or on the legitimate interests of third parties. In this case we will no longer process your personal data, unless we can demonstrate compelling legitimate reasons and an overriding interest for the processing or to support, exercise or defend legal claims. If you object to the processing, please specify whether you wish to delete your personal data or restrict the processing by us.

Correcting, Amending or Deleting Information

oliveslife.shop allows its users to correct, change, complete or delete data and information submitted to oliveslife.shop. If you choose to delete a piece of information, oliveslife.shop will act to delete that piece of information from its files immediately. For the protection and safety of the user, oliveslife.shop will try to make sure that the person making the changes is indeed the same person as the user. To access, change or delete your personal data, to report problems regarding the operation of the website or to ask any question contact oliveslife.shop by email at info@oliveslife.shop. Changing or correcting your personal data can also be done through the registration page. Please note that we will do our best to protect your personal data, but protecting your password on our website is also up to you.

LIMITATION OF LIABILITY

Olive’s Life, in the context of its transactions from the online store, is not responsible and has no obligation to compensate for any possible damage or loss arising from the cancellation of orders, from the non-execution or from the delay of their execution, for any reason. It does not guarantee the availability of the products displayed in the online store, but informs the interested customer based on the data kept about the availability or non-availability and undertakes, in the event of a change in these data, to promptly inform the customers of the non-availability in such a case bears no further responsibility.

The online store provides the content (eg information, names, photos, illustrations), products and services available through the website “as they are”. Under no circumstances is it liable civilly or criminally for any damage (positive, special or consequential, which indicatively and not restrictively, disjunctively and/or cumulatively consists of loss of profits, data, missed profits, monetary satisfaction, etc.) that a visitor may suffer of the online store or a third party for a reason related to the operation or non-operation and/or the use of the website and/or inability to provide services and/or products and/or information available from it and/or any unauthorized interventions third parties in products and/or services and/or information available through it.

Olive’s Life makes every effort to provide the best and timely customer service, but is not responsible for damages that may arise from the execution or non-execution of their order or for the failure to deliver the goods on time in cases of major force. In no case is it responsible for any legal or civil or criminal claims from website visitors or for acts or omissions of third parties in products available through the website. Please note that while we aim to be responsive, we may not be available to answer phone calls via WhatsApp at all times. Our primary availability is during standard working hours in Greece (Monday to Friday, 9 AM to 5 PM EET).

Olive’s Life takes care of the completeness and validity of the information listed on the website www.oliveslife.shop, but reserves the right to any technical or typographical errors. If a product has an unusually low price, without any particular indication to justify it, please contact us before ordering the product.

Copyright

All the content of the online store, including distinctive titles, marks, images, graphics, photos, designs, texts, etc. are the intellectual property of Olive’s Life and are protected according to the relevant provisions of Greek law. Reproduction, republishing, uploading, publication, distribution or transmission or any other use of the content in any way or mean for commercial or other purposes is permitted only with the prior written consent of Olive’s Life. The names, images, logos and distinguishing features listed and describing the oliveslife.shop online store are its property and are protected by the relevant trademark laws. Their use in the online store does not in any case grant a license or right to use them by third parties.

Pricing Policy

The prices of the products listed in our online store are the final prices (VAT included), determined by our company and are competitive with market prices. Our online store reserves the right to change prices without notice. Of course, the customer pays the amount indicated on his order and it does not matter if the price has changed by the delivery date.